Important Things Mileage Agents Should Know Before They Buy Airline Mile Account Online

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There are some things a mileage agent should know before buying airline miles account, so they can provide the best service to their customers who are either buying or selling airline miles. Below are some great tips for agents and their customers which will be beneficial for both equally.

1. Buying And Selling Airline Miles

The concept of airline miles has evolved from just a loyalty program to an entire industry. Airlines are said to make more profits from airline miles than they do from selling airline tickets. The mileage agents should be aware that they’re dealing with valuable commodity that is going to hold its price regardless of the state of the economy.

2. Keep Updated With Airline Policy

One of the most important things an agent should constantly be aware of is the ever changing airline policy. Airlines change their stance regarding airline miles almost every year, and it’s the agent’s’ job to know whenever an airline makes a change in their terms and conditions. Every airline has different terms and conditions when it comes to airline miles, and an agent should be aware of all them.

3. Selling and Buying Miles Is illegal in Utah

Selling and buying airline miles is legal all across the United States except Utah. Mileage agents cannot run their business in the state of Utah, because they’re prohibited by law.

4. Make Payments On The Same Day

Frequent flyers who are selling airline miles want to make extra cash and it would benefit them greatly if the payment for their miles is made on the same day. There are a lot of frequent flyers who might be selling or buying miles for the first time. A lot of them would be worried about making the transfer and trusting the agent. It is the mileage agent’s job to earn the customers trust so that the customer keeps returning again and again. That same customer might also be a gateway to potential clients through word of mouth.

5. Never Release Information To A Third Party

Clients trust mileage agents with their personal information, especially their account details. The information that is provided has to be treated as sacred knowledge and should never be released to any third party.

6. Keep It Subtle

Airlines keep sharp eyes on frequent flyer members who might be selling or buying miles. Even though buying and selling miles is not against the law, the airlines themselves are not the biggest fan of this business. Why? This is because it takes the business away from them. They want frequent flyer members to buy airlines miles from them if they’re in desperate need of them. They don’t want their members to go to a third party in order to sell or buy miles.

An agent should enforce transfer methods that do not exploit them or their client in the airlines eyes. Transfer should be made in a way that is subtle and discreet especially before buying airline mile account that is about to expire.

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